You can connect several devices to one account, with the number of devices allowed based on the subscription plan you select. Important points to consider about this feature are:

• Accounts can be accessed on various platforms, irrespective of the platform used for the original sign-up (e.g., Android, iOS, macOS, Windows).
• The device support varies according to the subscription plan, potentially enabling an unlimited amount of devices per account.
• Alerts will be issued if the number of connected devices goes beyond the plan limit, prompting users to disconnect extra devices upon logging in.
• Each device can be associated with up to two accounts, whether it is a computer or a mobile device.

Absolutely! You can enjoy Private VPN for China at no cost indefinitely through the "Daily Check-in" feature. Each day, you receive 15 minutes of complimentary usage time. Moreover, you have the opportunity to earn 1 point for every successful referral, which can be redeemed for a 1-day pass. Here are the key points:

• Private VPN for China guarantees the availability of the "Daily Check-in" feature for free indefinitely.
• New users start with 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the following day.
• During the free trial, you are free to use our services without any limitations on usage. However, please be aware that server access is limited to regions included in the free plan.
• You can accumulate points by joining our referral program and then redeem them to obtain various plans.

Absolutely! We offer a daily trial period lasting 15 minutes. To start your trial, please complete the following steps:

1. Get the Private VPN for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial can change and might be ended at any moment without prior notice.

Private VPN for China prioritizes user privacy, guaranteeing that no logs of activity or connections are maintained. Additionally, the VPN service refrains from retaining any information that might be utilized to monitor specific network activities or behaviors associated with an individual user.

You can reach out to us using the following methods:

• Website: http://privatevpnapp.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach out to us using the following methods:

• Website: http://privatevpnapp.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode feature in Private VPN for China is compatible with web applications such as Telegram, WhatsApp, or Gmail that use HTTPS. This mode can change the routing for both HTTP (port 80) and HTTPS (port 443), making it easier to access the web versions of these applications. However, different ports may be utilized by the application versions.

To guarantee access, the following steps should be taken:

• Utilize the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here’s how to modify the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and go beyond the permitted device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

It's not uncommon to forget usernames or passwords, and we strive to simplify the recovery process. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment record.
• If you’ve forgotten your password, simply utilize the "forgot password" option found in the app.

We've observed that some users find it difficult to select a server after picking a region.

To make this easier, we now exclusively showcase regions. Heibao will automatically connect you to the top-performing server within your selected region. Here are the details:

• The location menu will solely show regions, but each one includes hundreds of servers. When you choose a region, Heibao will automatically connect you to the server that delivers the best performance based on your network conditions.
• If you are not happy with the server you are connected to, you can disconnect and reconnect to the same region to be connected to a different server.
• You can go through this process repeatedly until you discover a server that suits your requirements.

Frequent reasons for network problems are:

• Reduced local internet speeds (when not using a VPN)
• Increased user traffic at specific VPN server locations

To address these problems, you might attempt the following approaches:

• Assess your local internet speed by temporarily turning off the VPN
• Experiment with various network connections like WiFi, 4G, or 5G while the VPN is disabled to pinpoint any connection issues. For instance, if your WiFi is inconsistent, opt for a mobile data connection.
• Disable the VPN, change to a different server location, and then reconnect
• If you wish to maintain connectivity in the same geographic area, disconnect and reconnect as this may connect you to another server within the same region.
• Keep conducting these tests until you determine the best server for your needs.

Global Mode: This option enables VPN for all online activities, which may result in slower performance for local websites and applications.

Split Mode: This configuration applies VPN only for websites that are restricted due to geographic limitations, like Google, YouTube, and Netflix, while allowing access to local networks for Chinese sites.

You can modify the routing mode in the App Settings.

If you encounter difficulties accessing specific websites or apps, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and utilize them to claim rewards. Here's how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media profiles or blog.
• You will earn 1 point for each friend who successfully signs up using your referral, which can be exchanged for a 1-day pass.
• You can check your redeemed rewards in the "My Account" section after you have used your points.
• For a referral to count, your referred friend must download and actively use the app. If they download but do not use it, you will not receive your referral point until they start using it.

At times, there may be a delay in processing payments through the gateway. Here are some key points to consider:

• We offer various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If your payment was completed successfully but you don't see the related plan in your account right away, please wait about 5 minutes, then log out and log back in.
• If you continue to experience problems after following the above steps, please take a screenshot of your payment confirmation and contact us for additional support.

这种状况通常是由于系统代理地址设置不当或被第三方软件阻拦导致的。解决这个问题的方法是手动添加Private VPN for China的科学上网代理地址。

请按照以下步骤进行操作：

• 在 Windows 系统中搜索并打开“Internet 选项”。
• 进入“连接”标签页。
• 点击右下角的“局域网设置”按钮。
• 在局域网（LAN）设置页面找到“使用自动配置脚本”选项并勾选√，然后在下方的地址框中输入：http://127.0.0.1:7525/proxy。
• 点击右下角的“确定”按钮，然后再次点击“确定”以关闭 Internet 属性。
• 最后，请完全关闭浏览器，再重新打开浏览器即可享受科学上网服务。

下图所示：

When you install the Private VPN for China app on Windows, you might receive alerts from your antivirus or firewall software since VPN applications may be viewed as possible threats. If you see these alerts, you should select options like "allow," "agree," or "trust" to proceed with the installation. This step is crucial for the VPN to operate effectively because it requires changes to the proxy settings. Denying these permissions could impede the proper functioning of Private VPN for China.

Utilizing Private VPN for China on your Windows PC allows you to ensure that all your activities remain secure. When you connect to one of our Private VPN for China servers, you'll replace your device's IP address with a new one, protect your data on unsecured Wi-Fi networks, and access blocked websites and services.

Although free Private VPN for China and proxy services are available, free Private VPN for China is generally not recommended because they often lack the privacy and security measures found in paid Private VPN for China Free Private VPN for China frequently underperform, might endanger your data by selling it, and usually do not provide sufficient protection against potential cyber attacks.

Getting started is easy! Just sign up for Private VPN for China, install the app on your device, and hit the "On" button that appears on your screen.

Although Windows 10 and 11 come with a VPN client, it does not constitute a full VPN service. To fully enjoy the benefits, you'll need to link to a third-party VPN such as Private VPN for China. The setup process can be somewhat challenging, which is why many prefer to simply utilize the Private VPN for China app instead.

A VPN establishes a virtual network by connecting various computers over the internet. While it was initially concentrated on speed and security, it now primarily aims to provide privacy, encryption, and access to restricted content.